Refund policy
Refund Policy – Semillitas Digitales (Digital Seeds)
Last updated: 2026
At Semillitas Digitales, we want you to have a safe, clear, and risk-free experience when purchasing our digital products. That's why we offer a 7-Day Refund Guarantee from the date of purchase.
When Can I Request a Refund?
You can request a refund within 7 days after your purchase, provided one of the following conditions is met:
You were unable to properly access the digital content or file.
The file was delivered corrupted, incomplete, or with a technical error.
There was a problem with payment processing (duplicate charge, system error, etc.).
In any of these cases, we will review your request and respond within a maximum of 48 business hours.
When Does a Refund Not Apply?
Due to the digital nature of the content, we CANNOT offer refunds when:
You have already downloaded 100% of the material and request a return due to "dissatisfaction."
You purchased by mistake but have already accessed the files.
You claim to be unaware of the product's features, which are clearly described on the sales page.
How to Request Your Refund?
Write to us at: somos@semillitasdigitales.com
Include:
Full name
Email used for the purchase
Order number
Reason for the request
We process refunds to the original payment method. The timeframe depends on the bank or platform used.